Boomer Europe Tour London - Paris & Rome TOUR TERMS & CONTRACT
Tour Contract
General. Upon full payment of the tour price by the participant, Singles Travel Service, 1040 First Ave, New York, N.Y. 10022 212-752-2429 & our tour partner Image Tours, Inc., 2828 Kraft Ave. S.E., Ste. A Grand Rapids, MI 49512-7701, Ph: 616/957-1010, Fax: 616/957-0103, hereinafter referred to as STS & ITours, agrees to secure the services specified in this document, subject to the terms, conditions, and limitations contained in this contract. The participant agrees that if there are any corrections or changes, the correct information will prevail.
Not Included. Fees and charges for passports, visas, inoculations, laundry, beverages (except coffee, tea or milk with breakfast or when expressly specified), travel insurance, tipping to tour manager and driver, optional excursions, postage, phone calls, any items of a personal nature, or any other items or services the inclusion of which has not been expressly specified in this brochure. Also not included are any airline, airport and government taxes, fees and charges associated with (or 'in connection with') air transportation, including but not limited to airport security fees, seat assignment fees, and excess baggage fees.
Singles Travel Service, LLC in partnership with Image Tours (IT & STS) will provide the described tour/vacation.
IT is a Michigan Corporation headquartered in Grand Rapids, Michigan. Since its inception in 1939, IT has developed relationships with air carriers and European tour and hotel operators. IT is able to secure the services of these independent entities at more favorable rates than are available to the general public. Therefore, IT is able to offer its customers a quality tour vacation at an affordable price. IT is a tour coordinator. IT does not own, operate, or employ any of the airlines, hotels, tour buses, or tour operators utilized as part of its offered tour packages.
Itinerary Deviations. Due to special circumstances, including but not limited to holidays, special events, seasonal schedule changes, weather, traffic delays and itinerary adjustments, some sights and stores may have limited hours or may not be available. Under such circumstances or toward the improvement of the tour experience,IT & STS and the tour manager reserve the right to make changes in the itinerary or sights, at their sole discretion.
Price Changes. Prices are based on tariffs, taxes and rates of exchange as they were known to IT on the date of booking, and are subject to change without prior notice. However, if the price increases by more than 6%, the participant(s) may, within seven (7) days from the date of notification of such increase, cancel with full refund.
Change Fees. After IT receives the deposit, all changes, including but not limited to departure/return date (when the tour date remains the same), departure/return city in U.S., arrival/return city in Europe, 'air and land' to 'land only' and vice versa, and spelling of participant's name, are subject to availability and acceptance by IT and may result in an increase in your price. Changes must be submitted by fax or mail, and if confirmed by IT, the following change fees will apply, in addition to any applicable increase in your price:
Medical Statement Requirements. To be eligible for the refund provision under section 2) b of the above 'Cancellations' policy, it is your responsibility that IT receives a valid medical statement within 8 weeks of the date you were scheduled to leave. If, for any reason, IT does not receive your Medical Statement within 8 weeks of the date you were scheduled to leave, your cancellation will be processed in accordance with section 2) a of the above 'Cancellations' policy. A valid medical statement must meet all of the following criteria:
Typed or legibly written on the letterhead (including the phone number) of an attending licensed physician (M.D.).
Signed by the physician.
State specific dates the passenger is unable to travel. These dates must include the entire duration of the scheduled tour.
State a specific, medical reason why the passenger was unable to travel, due to the illness of the participant or participant's travel companion; or death of the participant or participant's travel companion, or a member of participant's immediate family, namely, spouse, child, brother, sister, parent, in-law, grandparent, or grandchild.
Note: Customarily, the airlines will not charge cancellation fees when provided with a valid medical statement as outlined above.
Suitcase Allowance.
Motor coach Allowance: Each participant on the tour is entitled to one suitcase on the motor coach. The suitcase cannot exceed 62 total linear inches (length + height + width, excluding wheels and handles), can not exceed 12 inches on the shortest of the three measurements, and cannot exceed 50 lbs (23 kgs) in weight. The following are a few examples of common luggage sizes currently on the market that fit the luggage allowances:
28" x 18.25" x 11.25" (57.5 linear inches)
28" x 21" x 10.5" (59.5 linear inches)
29" x 20" x 10" (59 linear inches)
29" x 20" x 12" (61 linear inches)
29" x 20.5" x 12" (61.5 linear inches)
29" x 21" x 11" (61 linear inches)
22.50" x 29.5" x 10.25" (62.25 linear inches)
29.5" x 19" x 11.5" (60 linear inches)
29.5" x 20" x 12" (61 linear inches)
Baggage space on the coach is limited, and with a full complement of passengers we cannot comfortably accommodate more baggage. In fairness to all passengers, our tour managers are instructed to direct any participant with a suitcase exceeding the allowance to purchase a replacement bag on Day 2 of the tour and to leave the oversized bag behind or ask the hotel to ship it back home, entirely at the participant's own expense. If, however, there is room on the motor coach for the oversized luggage, the tour manager, at his/her sole discretion, may allow the oversized luggage on the motor coach, in which case the tour participant must pay the equivalent of $3 per day to the tour manager at the beginning of the tour. If luggage weighs more than 50 lbs., the tour participant will be required to carry their own luggage between the motor coach and hotel room.
Cancellation by IT or STS. We reserve the right to cancel a tour at any time for any reason, and its liability shall be limited to a refund in full of only those moneys it has received from or on behalf of the participant. If the participant has purchased the air ticket through any source other than IT or STS, it is his/her own responsibility to become familiar with the penalties and restrictions of the air ticket and, in the event of a cancellation or date change by IT or STS we shall not be held liable for any penalties incurred from the cancellation or change of the air ticket. Therefore, we recommend tickets not be issued until 45 days or less prior to departure.
Responsibility of STS & IT shall be responsible for supplying the services and accommodations offered in this brochure as they relate to the land portion of the tour. If such services and accommodations cannot be supplied due to causes beyond its control, there shall be no responsibility or liability. In this event STS & IT will use its best efforts to supply comparable services and accommodations, and all travel arrangements may be subject to alteration or cancellation at any time with or without prior notice for any reasonable cause. Such alterations will not be considered cause for cancellation by the participant(s), and the usual penalties will apply. Nor shall STS & IT be liable for any injury, loss, damage, accident, delay, irregularity, or expense arising from strikes, war, terrorism, weather or other acts of God, quarantines, sickness, governmental restrictions or regulations, or from any negligent act or omission of any individual, firm, or corporation furnishing air travel, sightseeing, hotel accommodations, ground transportation, or any other services in connection therewith, nor for any additional cost or expense due to disruption of advertised schedules, rates or services, or for any other cause beyond its direct control.STS & IT reserve the right to decline, to accept, or retain any person as a member of the tour at any time prior to departure, or in the course of the tour, should such participant's health, mental condition, physical infirmity, or general deportment impede, in STS & IT's judgment, the operation of the tour or the rights, welfare, or enjoyment of other tour participants, and all resulting costs will be the responsibility of the participant. The acceptance by the participant of any travel plan or other service shall be deemed to constitute acceptance of these limitations of liability or responsibility. No representative, employee, or agent of Image Tours or contracted service providers are authorized to modify, waive, or in any way change the terms of this contract.
Breach. STS & IT and participant recognize and agree that a breach of this agreement or claim for damages by the other party arising from the services provided by Image Tours or during any aspect of a tour coordinated by STS & IT will be governed by the laws of the State of Michigan. The parties consent to the jurisdiction of the Courts of the State of Michigan, Kent County, in any such enforcement action and agree that Kent County Circuit Courts is the exclusive venue for any action arising out of services provided as a consequence of this agreement.
Entire Agreement. Other than as stated herein, the participant warrants that no promises or inducements have been offered for this agreement other than as set forth herein and that this agreement is executed without reliance upon any other promises or representations.
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Singles Travel Service, LLC
1040 First Ave
New York, N.Y. 10022
info@singlestravelservice.com